Shipping Policy

 

Shipping Policy of Indian Virgin Human Hair

At Indian Virgin Human Hair, we are committed to ensuring that your order of wefted hair bundles, bulk hair, lace closures, and lace frontals made with 100% virgin human hair reaches you in a timely and secure manner. Please review our shipping policy below for important details about processing, shipping times, and delivery options.

1. Order Processing Time

  • Order Confirmation: Once your order is placed, you will receive an order confirmation via email.
  • Processing Time: All orders are processed within 2-5 business days (Monday-Friday), excluding holidays. Custom or bulk orders may require additional processing time, and you will be notified if delays occur.

2. Domestic Shipping

We offer standard and express shipping options for domestic deliveries within [Country Name]. The following shipping times apply:

  • Standard Shipping: Estimated delivery within 5-7 business days after processing.
  • Express Shipping: Estimated delivery within 2-3 business days after processing.

Note: Shipping times may vary depending on the destination and external factors such as weather conditions, public holidays, or other unforeseen delays.

3. International Shipping

We ship internationally to most countries. The following guidelines apply to international orders:

  • International Shipping Time: Estimated delivery within 7-14 business days after processing, depending on the destination country.
  • Customs and Duties: International shipments may be subject to customs duties, taxes, or fees. These charges are not included in the product price or shipping cost and are the responsibility of the customer. We recommend contacting your local customs office for more information about applicable charges in your country.

4. Shipping Rates

  • Shipping Costs: Shipping rates are calculated at checkout based on the shipping destination, order weight, and selected shipping method. You will see the total shipping cost before completing your purchase.

5. Tracking Your Order

  • Tracking Information: Once your order is dispatched, you will receive a shipping confirmation email with a tracking number and a link to track your shipment in real-time. Please allow 24-48 hours for the tracking information to be updated.
  • Shipping Delays: While we strive to meet our delivery estimates, occasional delays may occur due to circumstances beyond our control, such as customs processing or carrier issues.

6. Shipping Restrictions

We are unable to ship to P.O. boxes, APO/FPO addresses, or any restricted areas where shipping carriers cannot deliver.

7. Delivery Issues

If you encounter any issues with your delivery, please contact us immediately:

  • Lost or Delayed Shipments: If your package is delayed or lost during transit, please reach out to us so we can assist in locating your order with the shipping carrier.
  • Incorrect Shipping Information: Ensure that your shipping address is complete and accurate when placing an order. Indian Virgin Human Hair is not responsible for undelivered packages due to incorrect or incomplete addresses provided by the customer.

8. Shipping Insurance

For added peace of mind, we offer optional shipping insurance at checkout to cover the value of your order in case of loss, damage, or theft during transit.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please reach out to us:

  • Email: info@indianvirginhumanhair.com

Our team is dedicated to addressing any concerns and ensuring your satisfaction with every purchase.

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