Privacy Policy

Privacy Policy of Indian Virgin Human Hair

At Indian Virgin Human Hair, your privacy is a priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us, whether through our website, customer service, or any other means. By engaging with Indian Virgin Human Hair, you agree to the practices described below.

1. Information We Collect

We collect various types of personal information to provide you with our products and services effectively. This includes:

Personal Identification Information: Name, email address, phone number, shipping and billing address.
Payment Information: Credit/debit card details, PayPal information, or other payment methods. Note that we do not store full payment information; it is processed through secure third-party gateways.
Purchase Information: Details about the products you have ordered, purchase history, and preferences.
Technical Information: IP addresses, browser type, and usage data collected via cookies when you visit our website.

2. How We Use Your Information

Your personal data is used in the following ways:

Order Processing: To process, fulfill, and deliver your orders for wefted hair bundles, bulk hair, lace closures, and lace frontals.
Customer Service: To respond to inquiries, handle complaints, and offer support.
Marketing Communication: With your consent, we may send promotional emails about new products, offers, or updates.
Website Improvement: To improve our website’s functionality and enhance your browsing experience using cookies and other tracking technologies.

3. Information Sharing and Disclosure

We value your privacy and do not sell or rent your personal data to third parties. However, we may share your information in the following cases:

Service Providers: We share information with trusted third-party vendors who assist with payment processing, shipping, and email marketing services. These parties are bound by confidentiality agreements and can only use your information as instructed by us.
Legal Compliance: We may disclose your information if required by law, such as in response to a court order or regulatory investigation.

4. Data Security

We implement strict security measures to protect your personal information. This includes:

Encryption: Sensitive information, such as payment details, is encrypted and processed securely via SSL (Secure Socket Layer) technology.
Access Control: Only authorized personnel have access to your personal data, and they are trained in handling it securely.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to track your activity on our website and improve user experience. Cookies help us:

Understand user preferences and improve website functionality.
Track website traffic and usage patterns for performance analytics.

You can choose to disable cookies in your browser settings, though this may affect your experience on our website.

6. Your Rights

You have the following rights concerning your personal data:

Access: Request access to the personal information we hold about you.
Correction: Request that we correct any inaccurate or incomplete information.
Deletion: Request the deletion of your personal data, subject to certain legal obligations.
Opt-out: Unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

7. Children’s Privacy

Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such data has been collected, we will take steps to delete it.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please review it regularly to stay informed of any updates.